When is my product scheduled to be shipped?
Orders are ready to ship within 1-3 business days after confirming your payment.
My tracking hasn’t updated. where is my order?
EMS(Express Mail Service) may miss the scan during pickup and the tracking may not be collected until you arrive in your destination city. If you have any questions about your tracking, please send us an email.
How can I get my ribbon faster than the standard shipping?
If you would like a faster shipping method, please email us.
We will quote to ship by DHL or Fedex.
However, the price will be much higher than EMS.
Do you offer vendor discounts ?
We have our vendor discounts plan. It depends on the purchase price. If you are interested in our vendor discounts, please contact us here.